Work Experience
Reference Assistant
Belleville Area District Library
- Provided readers' advisory services to patrons of all ages.
- Designed and implemented engaging monthly displays to promote and enhance circulation of audiovisual materials, leading to an overall boost in circulation.
- Assisted the public with with reference question, circulation, and technology assistance.
Customer Care Concierge
Clinton Macomb Public Library
- General circulation duties, including inventory.
- Repaired and restored damaged materials.
Library Technician
Warren Public Library
- Cataloged and processed all new AV library materials, submitted orders for games collection.
- Prepared weekly income reports and placed supply orders.
- Created and presented invoices for lost materials.
- Planned, promoted, and presented each month; STEAM Explorers(kids), GameON(kids, teens, or family based game days) and weekly summer reading craft events.
- Assisted the public with reference questions, circulation, and technology questions.
- Created displays, maintained library signage and upcoming event posts online.
Senior Clerk
Northville District Library
- Circulation duties including; executing interlibrary loan procedures through TLN and MelCat utilizing Carl.X and Innovative, assisted with inventory and database management, assisted with weeding and discarding procedures.
- Communicated with patrons by phone regarding fines, damaged items, inquires or resource directions.
Customer Service Specialist
Salem-South Lyon District Library
- Edited digitized newspaper archives for improved accuracy and accesibility.
Salem-South Lyon Digital Archives
- General circulation assistance to patron including interlibrary loans using Carl.X and MeLCat.
Library Technician
Oakland Community College
- Restored periodical archives to policy standard.
- Processed serials.